Oregon Association of Water Utilities
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Consumer Confidence Reports

Here is some important CCR Information:

Don’t forget your CCR! Consumer Confidence Reports (CCRs) must be delivered to customers by July 1st. By rule, a copy of the CCR must also be submitted to Oregon Drinking Water Services (DWS) by July 1st.

Find everything you need at the EPA water law website: Compliance Help
Scroll down the Compliance Help web page for helpful tools such as CCRiWriter and various PDF instructions and suggestions.

New CCR Electronic Delivery Options Means Serious Money Savings for Water Systems

The U.S. Environmental Protection Agency (EPA) has validated the option to electronically deliver Consumer Confidence Reports (CCRs). OAWU supports this movement and believes the expanded interpretation of the CCR Rule’s delivery options is in the best interest of membership.

In a memorandum released early January 2013, the EPA clarifies the requirement that water suppliers “mail or otherwise directly deliver” the report is not restricted to post office or hand delivery. The EPA indicates that certain forms of electronic delivery are in compliance with the regulation, so long as the system is providing the report directly to the customer and is making a “good faith effort” to reach those who do not receive communications through primary means.

» To download a PDF of the full memorandum, click here.

SPECIAL NOTE: Per the new EPA guidelines, you can save time and money by posting your CCR on your website. If you need a website, contact RuralWaterImpact.com – they specialize in providing high-quality, affordable websites for water systems.

IF YOU HAVE QUESTIONS OR NEED HELP DEVELOPING A CCR, CALL OAWU: (503) 837-1212

Next Training/Events

  1. May
    20
    Wed
    2026

    1. 9:00 am Distribution Basics @ Municipal Court Meeting Room
  2. Jun
    17
    Wed
    2026

    1. 8:00 am Math for Operators and/or Pumps & Pumping @ Hermiston Community Center
  3. Jul
    21
    Tue
    2026

    1. 8:00 am Water Treatment/Distribution Certification Review @ City of Redmond - Public Works Campus
  4. Aug
    4
    Tue
    2026

    1. 8:00 am Wastewater Treatment/Collections Certification Review @ OAWU Training Center
  5. Aug
    17
    Mon
    2026

    1. 9:00 am 32nd Annual Summer Classic Conference – Attendee Registration @ Seaside Convention Center

View Calendar

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Our Mission

OAWU’s mission is to advocate for and provide service, support and solutions for Oregon water and wastewater industry to meet the challenges of today and tomorrow.

Contact Us

Oregon Association of Water Utilities
935 N. Main Street
Independence, OR 97351
Phone (503) 837-1212
Fax (503) 837-1213
Email: office@oawu.net
Office Hours: M-F; 8am-5pm

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